Question 1

Are Vanaushadhi products 100% natural?

Accepted Answer

Yes. Every Vanaushadhi formula is made with food-grade and Ayurvedic-grade plant ingredients. We use no parabens, sulphates, silicones, synthetic fragrance, mineral oil or animal-derived ingredients.

Question 2

How long does an order take to arrive?

Accepted Answer

We dispatch from Dehradun within 24–48 hours. Standard delivery across India takes 3–6 working days. International shipping (where available) takes 7–14 working days.

Question 3

Is shipping free?

Accepted Answer

Yes, shipping is complimentary on all orders above ₹999 within India. Below that, a flat ₹79 ships your order anywhere in India.

Question 4

Can I return a product?

Accepted Answer

Sealed, unused products can be returned within 7 days of delivery for a full refund or exchange. For hygiene reasons we cannot accept returns of opened skincare. Read the full policy on our Shipping & Returns page.

Question 5

How long do the products last?

Accepted Answer

Each batch is dated. Soaps last 18 months, oils 12 months, and water-based formulas 6 months from the manufacture date when stored away from sunlight.

Question 6

Are the products safe during pregnancy?

Accepted Answer

Most of our formulas are pregnancy-safe, but we recommend consulting your doctor before introducing any new skincare during pregnancy. Specifically avoid our 'warming' oils (with rosemary or eucalyptus) during the first trimester.

Question 7

Do you test on animals?

Accepted Answer

Never. We are a 100% cruelty-free apothecary — our formulas are patch-tested on willing human volunteers only.

Question 8

How are the ingredients sourced?

Accepted Answer

We work directly with small family farms in the Himalayan foothills. Most of our herbs are wild-harvested; the rest are traditionally cultivated.

Question 9

Can I get a personalised recommendation?

Accepted Answer

Of course. Write to care@vanausadhi.com with a short note about your skin or hair concerns and one of our in-house vaidyas will respond personally within two working days.

Question 10

Do you ship internationally?

Accepted Answer

Yes, we currently ship to the US, UK, UAE, Singapore and Australia. International shipping is calculated at checkout based on weight and destination.

Frequently asked.